[Resolved] Eureka Forbes — Brand new Nano RO not working

Gopal Bhat

from Ambala, Haryana

Address:	Solan, Himachal Pradesh, 173213
Website:	www.eurekaforbes.com

Hello,

I had purchased Nano RO from Eureka Forbes on 2nd July 2016 after paying Rs.10600/-. The unit stopped working on 27th September 2016. Since then I am continuously in followup with local service team and the central service team as well. I have conveyed the seriousness of the issue through email, phone call etc. Today is 01st october 2016 and still I am being given empty promises saying the problem would be resolved soon.
They are not willing to replace the faulty unit. Imagine a RO unit purchased after paying Rs.10600 undergoes a breakdown maintenance every 3months and down time is more than a week ! this is the brand value of Eureka forbes. Guys please be careful while choosing NANO RO by Eureka forbes. We will be cheated of money and very poor support.

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Dec 3, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Eureka Forbes Customer Care's response Hi Gopal,

I'd like to help you. Please share you customer ID/complaint no./contact no. as it will help me to assist you further.

Regards,
Seema