[Resolved] Eureka Forbes — Unsatisfactory services | |||
Your representative Mr. Sumanto, Dhanbad (Jharkhand) Area, Mobile No. [protected] have taken AMC on behalf of Eureka Forbes for 01 Year by AMC Amount Rs. 6200 approx. But till date he has not visited in the vidyalaya even though several reminders on mobile. I have also complain through SMS on complain No. [protected], but till date no vain. You are requested to indulge your personal intention to resolve the case immediate to avoid any further step, being a government agency. With regards Principal Was this information helpful? | |||
May 27, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Eureka Forbes Customer Care's response Respected Sir, Please share your registered contact number/customer ID and I will have my team connect with you to address your concern. Regards, Priya Verified Support Apr 24, 2017 Eureka Forbes Customer Care's response Respected Sir, I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest. Regards, Priya Verified Support Apr 26, 2017 Eureka Forbes Customer Care's response Respected Sir, As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance. Regards, Priya | |||
 4 Comments | |||
Comments
Hello
I have purchased aquagurard and have raised a request for installation on 10/April/2017. (request ID [protected])
After so much follow ups and requests, there has been no response from Eureka Forbes.
Please let me know if it will be ever installed or should I just return the product.
Thanks,
Prashant
[protected]
I have purchased aquagurard and have raised a request for installation on 10/April/2017. (request ID [protected])
After so much follow ups and requests, there has been no response from Eureka Forbes.
Please let me know if it will be ever installed or should I just return the product.
Thanks,
Prashant
[protected]
Eureka Forbes Customer Care's response, Apr 22, 2017
Verified Support
Dear Prashant,
My team has taken your issue forward via Twitter. Kindly grant us some time to update you on the same.
Regards,
Anita
My team has taken your issue forward via Twitter. Kindly grant us some time to update you on the same.
Regards,
Anita
Eureka Forbes Customer Care's response, Apr 22, 2017
Verified Support
Dear Prashant,
I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.
Regards,
Anita
I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.
Regards,
Anita
3rd class brand with 3rd class service... Its brand image is now finished... No service... No one to hear complaints... No timelines to follow... In short truely unprofessional n substandard company... Complaint number - [protected]
Eureka Forbes Customer Care's response, Apr 22, 2017
Verified Support
Dear Kunal,
I am concerned to hear this and hope that your issue has been resolved as conveyed on Facebook. Do let me know if you need any further assistance.
Regards,
Priya
I am concerned to hear this and hope that your issue has been resolved as conveyed on Facebook. Do let me know if you need any further assistance.
Regards,
Priya
Service very poor.technician not trained.i purchase aquaguard than I face problem many time.i am not satisfy this product and service...
Eureka Forbes Customer Care's response, Apr 22, 2017
Verified Support
Dear Shona,
Please share with me your customer ID and contact details. I shall have my concerned executive connect with you as soon as possible.
Regards,
Anita
Please share with me your customer ID and contact details. I shall have my concerned executive connect with you as soon as possible.
Regards,
Anita
Eureka Forbes Customer Care's response, Apr 24, 2017
Verified Support
Dear Shona,
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Anita
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Anita
Eureka Forbes Customer Care's response, Apr 26, 2017
Verified Support
Dear Shona,
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7753
Pending
413
Resolved
4406
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Kindly share your customer ID and contact details so that I can have the concerned team get your unit fixed at the earliest.
Regards,
Piyush
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Piyush
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Piyush