[Resolved]  Eureka Forbes — cheating, unprofessionalism & ill mannerism of sales executive

May 2018 purchased aquaguard reviva ro from sales executive gajanan mandalik (Id[protected] committed 1aquaguard bottle on giving 5 references & 5 bottles on 1 referred people purchase. After purchase, he took my references & committed 1 bottle within a week but he didn't. Meanwhile i knew that he contacted my references & my customer id yet didn't register in system but when i asked him, in very unprofessional & illmannerd way he replied that he didnot mention my references with my customer id & he won't + committed bottles took by his sisters & i have no right to ask about it + himself said go & lodge complaint against him & when i asked for the same then he said forget your bottle.
Is this the professionalism & mannerism to deal with the consumer???
If he is behaving as such then what about his seniors???
Consumer won't die for a gift but commitment is the base for trust on the company.
Very bad experience with eureka forbes.
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Oct 28, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Eureka Forbes Customer Care's response
Dear Suchita,

I completely understand your concern. Please share your registered contact number or customer ID. Assuring you that my team will get in touch with you to address the same.

Regards,
Piyush
Sep 18, 2018
Updated by suchitakothe13
Customer code- [protected]
Registered contact no. - [protected]
Verified Support
Sep 19, 2018
Eureka Forbes Customer Care's response
Dear Suchita,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Piyush
Sep 19, 2018
Updated by suchitakothe13
How do I send my customer id via message???
Plz let me know about it
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