[Resolved] Eureka Forbes — complaint regarding misbehaviour by mr. mohd farid khan (eureka forbes employee)

anu_soft85

from Varanasi, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221002

I complained online regarding eureka forbes purifying machine installed at my home. I got a service request no ([protected]) along with contact details of the technician, mr. Mohd farid khan. My request hasn't been attended yet also when i called mr. Mohd farid khan, he was very rude and unprofessional. He asked me again to provide my name and address inspite of my registered complaint. Further he told me bluntly that he is not the technician rather service incharge so he cannot resolve my issue and disconnected the line. When i tried to contact him again he didn't receive my call.

Was this information helpful?

No (0)

Yes (0)

Sep 6, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Eureka Forbes Customer Care's response Dear Anu,

I have shared your details with my team at Varanasi. Be assured, they will connect with you soon to further assist you with your concern.

Regards,
Shiraz

Verified Support

Aug 04, 2017

Eureka Forbes Customer Care's response Dear Anu,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Shiraz