[Resolved]  Eureka Forbes — complaint against rupay

Address:Rajkot, Gujarat, 360007

I bought eureka forbes product dr. Aqua guard magna on 29/10/2018, very next day i cancelled my order but till the date i didn't receive my money back.
Eureka forbes customer care executive given me lots of fake promises and it's sales person is also a cheater, he didn't help me to provide resolution on it. So many times i called customer call and drop lots of emails but didn't get positive response.
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2019
Eureka Forbes Customer Care's response
Dear Bhavin,

I have responded to your concern via Mouthshut and shall take it forward from there. Request you to check the same.

Regards,
Anita
Complaint comments 

Comments

When i purchage filter machine from ureka forbes but machine is old device manufacturers when agent say to get new device but service agent is to say the machine is old . How can i do please help me my machine is shutdown. Not working .
Eureka Forbes Customer Care's response, Jan 6, 2019
Verified Support
Dear Customer,

I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you.

Regards,
Priya
Eureka Forbes Customer Care's response, Jan 15, 2019
Verified Support
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Jan 17, 2019
Verified Support
Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya
On 15th Aug, 18 from Croma Its just 4 mnt started facing problem of water leakage in the above . logged the complaint with the product company 25th Dec, 2018- complaint no [protected]. The technician Mr. Vinod Gorekar the leakage due creak in the Pressure Switch changed the part after that its stop completely. Request for replacement.
Eureka Forbes Customer Care's response, Jan 11, 2019
Verified Support
Dear Pradip,

I've responded to your concern via Facebook & shall take it forward from there.

Regards,
Anita

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information