[Resolved]  Eureka Forbes — complaint regarding service of ro

Address:474015

Dear eureka forbes,

This is to inform you that a person from eureka forbs (Gwalior) came to my house to do the service of the machine. After the service, there is an overflow of water from the machine. I called mr ravi prajapati ([protected]) for the same many times and he is not looking into the matter. Kindly look into the matter and do the needful. I will be thankful to you.

Regards,
Ajay
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Jun 12, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
Eureka Forbes Customer Care's response
Dear Ajay,

I'll surely assist you with this. Please drop in your registered contact number or customer ID here. My service team will connect with you at the earliest to rectify the issue in your unit.

Regards,
Priya
May 22, 2018
Updated by ajay1dma
My phone number is [protected].
Complaint comments 

Comments

Please get return your product

Eureka Forbes Customer Care's response, May 17, 2018
Verified Support
Dear Bhausaheb,

Please explain your concern in detail. It will help me assist you further with the same. Request your cooperation.

Regards,
Anita
Bhausaheb Sangle's reply, May 17, 2018
Thank you Madam for your support
They have taken back this product.
Waiting for refund.
Waiting for refund
Eureka Forbes Customer Care's response, May 25, 2018
Verified Support
Dear Bhausaheb,

Kindly share your registered contact number & customer ID here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Anita
Dear Anita Madam
Thanks for care
Mob [protected]
Customer code [protected]
Regards.

Bhausaheb Sangle
Eureka Forbes Customer Care's response, May 28, 2018
Verified Support
Dear Bhausaheb,

Your issue has been escalated to my service team in Pune. They will surely connect with you as soon as possible for further assistance. Request your patience.

Regards,
Anita
Eureka Forbes Customer Care's response, Jun 1, 2018
Verified Support
Dear Bhausaheb,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
Yes Madam
Thanks for your support

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