[Resolved] Eureka Forbes — defective filter supplied

Prabal Chandra Roy

from Satrikh, Uttar Pradesh

Address:

208020

I have purchased a filter hd ro from kanpur office but they supplied defective filter just after installation it is not working. After lodging complain rep. Attended the filter 4to5 times but all in vain, i have not used single glass of water. So, it is my humble request kindly arrange to replace the defective filter with new one.
With regards. Prabal chandra roy, [protected]

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Oct 25, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Eureka Forbes Customer Care's response Dear Prabal,

I have shared your details with my team in Kanpur. They will connect with you soon to check the issue in your product.

Regards,
Anita