[Resolved] Eureka Forbes — defective service of aquaguard

docnid

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390002

We purchased aquaguard from eureka forbes just 6 months back and it has stopped working 2 times..in addition to this the service providers are highly ignorant and slow in resolving issues. They will either not pick up your phone or will just make excuses for the delay of services. They just put blame on the company for the non availability of parts and cause of delay. Poor overall experience with eureka forbes.

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Apr 26, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Eureka Forbes Customer Care's response Dear Customer,

Please share your registered contact number and customer ID here. My service team will get back to you at the earliest further help.

Regards,
Anita

Verified Support

Mar 22, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Mar 26, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita