[Resolved] Eureka Forbes — demand extra charges | |||
I have purchased water purifier of above company model no. Dr aquaguard hd ro (Nxt) vide bill no. [protected] dated 28/11/2017of rs.15890/-. This product is under warranty of one year, but company demanding for services and change of filter cost of rs 3500/- which is most unreasonable. While at the time of sale company sales person not inform that you have to pay rs.3500/- every year for change of filter and services charges which is much higher because product cost is only of rs.13500/- (Excluding gst) this is comes around 26% per year. Was this information helpful? | |||
Dec 28, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 18, 2018 Eureka Forbes Customer Care's response Dear Customer, I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you. Regards, Priya Verified Support Nov 23, 2018 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Priya Verified Support Nov 27, 2018 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We suffer loose motion many times we r poor family cant afford money for hosp
Plx help me out
Please send in your registered contact number or customer ID. My representative will get in touch to help you further with your concern.
Regards,
Anita
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Anita
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Anita