[Resolved]  Eureka Forbes — dr. aquaguard

Address:

EA-30, Ground Floor, Right Hand Side, Inder Puri, New Delhi 110012, New Delhi, Delhi, 110012

February 24, 2020

M/s eureka forbes limited
Plot no. 201, 202, 203, 204,
Bijapur near budhpur bus stand,
New delhi 110036

Corporate office b1/b2, 701, 7th floor,
Marathon innova marathon nextgen,
Off ganpatrao kadam marg lower parel,
Mumbai - 400 013, india.
Tel: +91 [protected], 62601888

Email id deepa. [protected]@eurekaforbes.com

Re.: taking back dr. Aquaguard wrongly supplied to us with fake promise

Dear sir,

It is to bring to your notice that on 14th february 2020, i approached your customer care service through number [protected] and in response to that your representative mr. Satish tiwari (Gurgaon) visited my place and serviced my existing eureka forbes e-boiling uv+.

On the same day he pressurized us to take the new one dr. Aquaguard as today is the last day of discount and offered a discount of inr 2000/- this fact he confirmed to us after calling some number through his mobile. He further pressurized us to give him atleast cash of inr 2000 in order to avail the said discount of inr 2000 + inr 2000. Borne under his pressure we gave him inr 2000/- in cash against which no acknowledgment was given by him believing that he is the representative of well reputed/esteemed organization namely m/s eureka forbes limited. Further, he confirmed this fact about total inr 4000/.

We called him up on the same day in the evening on his mobile number [protected] and requested him to return inr 2000/- advance payment given to him on 14th february and do not proceed further.

On 15th february 2020, he has stated that he was busy in the hospital and regarding his brother accident and hence he was unable to talk.

Same day, on 15th february 2020 at about 5:30pm we were delivered dr. Aquaguard in a packed condition and we immediately informed mr. Satish tiwari at his aforesaid phone number we advised him take it back but as he was busy in the hospital and he further advised that he will send us the bill which will clearly show that inr 4000/- discount and receipt of the advance money.

Thereafter, we have been calling every day to mr. Tiwari but he is not picking up his mobile phone number as stated above.

All the above facts are recorded in my airtel mobile number and his mobile number. This fact can be certified from the respective service provider.

In view of the above, you are requested to collect back the dr. Aquaguard and return the cash of inr 2000/- since we have been cheated by mr. Tiwari believing him as your representative with the name of well reputed/esteemed organization namely m/s eureka forbes limited.

An early action shall be highly appreciated.

T. R. Chawla
Husband of mrs. Sudesh chawla
Resides at ea-30, ground floor, right side,
Inderpuri, new delhi -110012
Mobile no. [protected]/[protected]