[Resolved]  Eureka Forbes — Dr aquaguard geneus damaged piece

Address:Akola, Maharashtra, 444001

I have purchased ro dr aquaguard geneus+ which is not working properly. If my complaint history is watched it'll show my painful experience about this product.
Though technician attends the problem again within two to three days it doesn't works. I asked him to replace the product cause in waranty period but he neglected my request.
Now please take an early action and replace my product to new one, else i will have to go for justice in court.
Hope i will got a positive response from you.

Regards,
K v vyas
[protected]
C/o. Sakhee beauty parlor,
Madhav nagar, near tukaram hospital,
Akola 444001 (Maharashtra)
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Jan 10, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Eureka Forbes Customer Care's response
Dear Keshao,

This is not what we want our customers to face. We have forwarded your details to our service team at Akola and they shall connect with you soon.

Regards,
Priya
Verified Support
Dec 09, 2016
Eureka Forbes Customer Care's response
Dear Keshao,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya
Complaint comments 

Comments

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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