[Resolved]  Eureka Forbes — Dr Aquaguard Magna NXT HD RO

Address:560054
Website:I am from home

I ordered with uv and what is supplied is not suitable for our house as it is only ro and i rejected the item vide rej no 10573.
The item collected by sriniwas[protected]th april17
So far the amount is not returned to my a/c and awaiting to to order another unit.
First please remit my amount to a/c
Details: md cell [protected]
Customer id :[protected]dc note no: 29107286
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May 28, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Eureka Forbes Customer Care's response
Dear Krishna,

I have shared your details with my team at Bangalore. They'll surely get in touch with you at the earliest to discuss this further.

Regards,
Anita
Verified Support
Jun 05, 2017
Eureka Forbes Customer Care's response
Dear Krishna,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Anita
Complaint comments 

Comments

I am purchasing product dec 2016 I am calling weekly but not resolved my problem since today very bad service by eureka water purification installer team. No one recive call . Please be call back me on [protected] . My self Adv prafulla itkelwar. Res 45 Hb town Bhandara road nagpur. I am waiting for reply. My email [protected]@yahoo.in
Eureka Forbes Customer Care's response, Apr 30, 2017
Verified Support
Dear Praful,

I have forwarded your issue to my team at Nagpur. They'll contact you soon for further assistance. Request your cooperation in the meanwhile.

Regards,
Priya
Eureka Forbes Customer Care's response, Jun 7, 2017
Verified Support
Dear Praful,

I've received an update that your issue has been resolved. Do let me know if you need any other help.

Regards,
Priya
Eureka Forbes Customer Care's response, Jun 19, 2017
Verified Support
Dear Praful,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Priya
A little water is dripping.I think tap is to be replace and service regarding cleaning is required. My name is MD Rashid Ansari Contact no [protected] and email I'd. Is MD.[protected]@gmail.com and email address of eureka fob is [protected]@eurekaforbes.com and my address is Mohalla Mohammad Wasil District Pilibhit Pin 262001Uttar Pradesh
Eureka Forbes Customer Care's response, Apr 30, 2017
Verified Support
Dear Shagufta,

I've asked my team at Uttar Pradesh to connect with you on priority. Be assured they'll do the needful as soon as possible.

Regards,
Piyush
Eureka Forbes Customer Care's response, May 2, 2017
Verified Support
Dear Shagufta,

I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice day ahead!

Regards,
Piyush
I bought product last January, sale's person said will give you Rs.1300 gift card), but still now i didn't get gift card..

Customer Id: [protected]
Order No:[protected]

Sales person details: Sridhar[protected]

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