[Resolved] Eureka Forbes — dr aquaguard magna nxt hd ro+uv | |||||
With reference to ticket no. [protected] - dated[protected] Water purifier - red light started blinking which is the indication of that purifier have some technical issue and ticket need to be raised. Which i did, few minutes later i received a call from engineer, without checking the machine, engineer said that all filters needs to be changed, better you buy amc. I insisted the mr. Engineer, please come and check the machine first. Mr. Engineer visited my place and through the help of one circuit, he proved that 2 out of 5 filters have aged and filters needs to be changed. As 1 of my family member is down due to sickness, i had no other option to go for amc and changing filters which costed me rs. 9, 360.00 Machine worked well for 2 days, thereafter machine became so slow that it hardly fills 1/2 litre of water in 1 hour. Again i called the mr. Engineer, we will come but in later evening. Eureka forbes does not care about their customers. This company and their engineers just fool their customers in the name of quality product. Very very very very very bad experience with eureka forbes. Was this information helpful? | |||||
Apr 15, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 10, 2019 Eureka Forbes Customer Care's response Dear Amit, Your contact information has been shared with my team in Virar. They will get in touch with you at the earliest to assist you further. Regards, Priya Verified Support Mar 14, 2019 Eureka Forbes Customer Care's response Dear Amit, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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