[Resolved]  Eureka Forbes — dr. aquaguard magna nxt hd ro+uv post sale service issue - do not purchase if you expecting good post sales services

Address:Bangalore, Karnataka, 560040
Website:www.eurekaforbes.com/water-purifiers/by-category/dr-aquaguard/dr-aquaguard-magna-nxt-hd-ro-uv

I have purchased the dr. Aquaguard magna nxt hd ro+uv on 14th juy 2017, within a week the water filter stopped filtering, i raised complaint on 17th july 2017, the technician came after 2 days after so many times calling him, the technician initially said there is an issue with adapter and took the adapter, he did not turn up after 2 days yet, when called they are saying adapter is fine, need to replace some other part and telling it will take another 2-3 days and not telling exact reason, i am frustated calling the technician and service center tired of calling more than 50 times.
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Aug 20, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Jul 20, 2017
Updated by Janardhan Reddy Adki
while selling the sales person Lokesh assured of good post sale service but it was all false promoses
Verified Support
Jul 20, 2017
Eureka Forbes Customer Care's response
Dear Janardhan,

Kindly share your registered contact number/customer ID here, and I'll have my team connect with you soon to address your concern.

Regards,
Priya
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