[Resolved] Eureka Forbes — dr. aquaguard magna nxt purifier filter issue | |||
I bought dr. Aquaguard magna nxt model in september 2017. Now from 15-june-2018 onwards we are facing problem with product (Red light blinking). After that i have raised service request and technician told it was problem with board and after one week another technician came and told its a filter problem and needs to be replaced... We are of 3 members family and uses this water only for drinking and not for any other purpose like cooking etc.. How the filters gets damaged with in 9 months??? This looks to be they are not at all maintaining quality and giving us some defect and less quality filters.. For last 15 days we are requesting technician to resolve it but no proper response from them.. From this forum we are requesting it to be addressed and should replace the product... Service request number: [protected] Thanks, Naveen Was this information helpful? | |||
Jul 10, 2018 Complaint marked as Resolved Sent the technician and replaced the filters with out any cost Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jun 29, 2018 Eureka Forbes Customer Care's response Dear Naveen, Your details have been sent to my team in Hyderabad. They will get in touch with you as soon as possible to fix the issue in your product. Appreciate your patience. Regards, Priya Verified Support Jul 10, 2018 Eureka Forbes Customer Care's response Dear Naveen, I'm glad to hear that your issue has been resolved. Feel free to get back in case you require any further assistance. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Volga c 201, casario palava opp experio mall
dombivli (east)
I've raised your service request with my team in Dombivli. They will definitely get in touch with you to attend the same.
Regards,
Shiraz