[Resolved]  Eureka Forbes — dr. aquaguard ro

Complain nos [protected] dt 29.6.18

The above machine was purchased last year, at present it is under warranty.
After the visit by your technician the machine requires a part change which is cover under warranty, till date there is no feed back from the concerned dept when the same will be replaced, it shows lack of cordination and willngness to change the part when under warranty.
Today is 9th day after the complain and still no solution.

Kindly advice is it possible for you to change the part under warranty or it is just a sales gimmick to sale the machine