Eureka Forbes — Dr. classic water purifier expensive

Address:

7/A, parsotamnagar vadodara

We are using eureka products since 2007 like cleaner n water purifier. Upto the istallation of doctor classic +, we were fully satisfied with the products and its use. But upon purchase of Dr. Classis +, we lost our satisfaction. Upto the free service of this unit there was no any problem of replacing the filters. After a year, the issue of free replacement of filters arised. In that case since I have no any other option other than to make a service contract with the company. I have made a service contract of two years. After 3 months, the technician was called for replacement of filter. At that time technician told that you have to pay Rs. 2500 for replacement of filter eventhough there is a live service contract. Means every three months We have to pay for replacement of filters. In this way this unit become more expensive than its unit price and even having a service contract. Considering the above facts, we were compelled to go for other option than using this unit. Therefore we have compromise ourselves to purchase a lower value product other than eureka. Now this unit is idle lying with us.
We give you two options:
1. Take away this unit and refund our money.
2. Provide free replacement of filter ant time during service contract.
Hooe for proper reoly. Oterwise We will be persude to discuss in the eureka family also.