Eureka Forbes — Dr.aquagaurd compact water purifier Cancellation request.

Address:Nashik, Maharashtra

Dear sir, Hi, I had made payment for your product via online for Dr Aquaguard Compact on 15th of May 2015. I haven't received the product nor been followed up by any of your officials on the delivery, hence I had raised complaint with your customer care 3+ times and still there was no response, so I cancelled my product and asked for the refund. Customer care told me they have cancelled and will process the refund, I am calling customer care again 3 + times to get my money back. following are the details, Name :- VISHAL SANGPAL Customer ID [protected] Transaction id 52691 Area pincode :- 422004 Order form no. :[protected] Mobile no. :-[protected] Employee Code :- 9060727 so you are requested to cancel my Dr. aquagauard compact water purifier & refund get my money back in my credit card account.as earlier as possible . pl. do needful & give reply back Thanks& Regards vishal sangpal mobile no. [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Vishal,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
copy paste reply ???
Hi Vishal,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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