[Resolved] Eureka Forbes — Due to poor service and response, how to return the product dr aquaguard magna

M Gangadaran

from Delhi, Delhi

Address:

Ranchi, Jharkhand, 834002

I have brought the dr aquagurd magna on 31.01.2017. Recently it is not working and water flow is very low. I reported to the problem using [protected] toll free no and the reg compliant no. Is [protected]. Even after repeated requestion no one attend the the problem and no communication regarding that. How can return the product to avoid the harassment in future and get back the money.

With regards
M. Gangadaran
L-16, shyamali colony,
Ranchi - 834002

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May 23, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Eureka Forbes Customer Care's response Dear Gangadaran,

I've escalated your concern to my team at Ranchi. They will surely get in touch you at the earliest to fix your product.

Regards,
Anita

Verified Support

Apr 22, 2017

Eureka Forbes Customer Care's response Dear Gangadaran,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita