[Resolved] Eureka Forbes — duplicate product install by aquaguard

Harjit_Singh

from Patiala, Punjab

Address:

Barnala, Punjab, 148101

Auqaguard gives worst service as compare to other companies.in 2017 we purchase a aquaguard water purifier with in one month a water pump stop working then we complain to company after 2 months technician come and replace the water pump. We think that a technician comes from aquaguard and he replace with the original one but he install duplicate water pump as seen in images below. So my recommandation is not to buy product of this company

+2 photos

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Nov 22, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Eureka Forbes Customer Care's response Dear Harjit,

Kindly send in your registered contact number/customer ID and location details here. I'll surely have someone from my team get in touch with you for further help.

Regards,
Priya

Verified Support

Oct 09, 2018

Eureka Forbes Customer Care's response Dear Harjit,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

Oct 12, 2018

Eureka Forbes Customer Care's response Dear Harjit,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya