[Resolved]  Eureka Forbes — enhanced eureka forbes with tds installation

Address:Pune, Maharashtra, 412207

Hi,
I have raised multiple requests and complaints for eureka forbes installation with the customer care at my address.

I didnot receive any call back nor any update regarding the same.

I have been chasing for this issue for the past 2 weeks with the customer care but i have not received any response yet.

I am highly disappointed by the service provided. I want it to get escalated at the highest management level.
Please note that i will share my experience on all social media platforms and make sure that no other customer suffers the same pain.

The complaints raised are with complaint id:#[protected].

Call at the earliest on 91 [protected]/[protected]
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Jan 14, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Dec 07, 2018
Updated by Sakshi Bhat Thaploo
Any update on the issue.
Verified Support
Dec 08, 2018
Eureka Forbes Customer Care's response
Dear Sakshi,

I do understand your concern. I have informed my team in Pune about your concern. They'll connect with you at the earliest to address the same.

Regards,
Shiraz
Verified Support
Dec 14, 2018
Eureka Forbes Customer Care's response
Dear Sakshi,

I've received an update that your concern has been resolved. Do let me know if you need any other help.

Regards,
Shiraz
Complaint comments 

Comments

No service provided even once after the AMC contract. No response even after raising a service request. Breach of Contract agreements.

Eureka Forbes Customer Care's response, Dec 10, 2018
Verified Support
Dear Rathish,

I've raised your request with my team in Kochi. They will surely connect with you at the earliest to service your unit.

Regards,
Anita
Eureka Forbes Customer Care's response, Dec 17, 2018
Verified Support
Dear Rathish,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita

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