[Resolved]  Eureka Forbes — eureka forbes-aquaguard

Address:Gorakhpur, Uttar Pradesh, 273013
Website:www.eurekaforbes.com

My aquagaurd was not working properly since 26/09/2017 and it is in warranty period and i logged multiple complaints since that day and every time the give me complaint number and said that our technician will visit in next 2 days. I also filled the feedback from mailed by aquagaurd and after that i got a call form there feedback section and they again gave me a complaint number and now after ~10-11 days nobody visit at my place to check aquagaurd. I also spoke to ms. Yamini (Sr. Executive) on 05/10/17 and she told me that she forwarded my compliant to gorakhpur (U. P) zonal office but still the result is same as i am still buying water bottles for my kids to because i can afford any health deterioration of my kids due to impure water that is why i installed this water purifier.

Please find mentioned complaint numbers: [protected], [protected], [protected], [protected], [protected], [protected],[protected], follow up activity# [protected], [protected], [protected]

Please advice as i am feeling very helpless now as i already took all necessary step but i am facing same problem since 26/09/17.
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Oct 13, 2017
Complaint marked as Resolved 
They came after this complaint and resolve the problem
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2017
Eureka Forbes Customer Care's response
Dear Shabnam,

I've shared your details with my team in Gorakhpur. They will surely assist you further with your concern. Request your cooperation.

Regards,
Piyush
Verified Support
Oct 08, 2017
Eureka Forbes Customer Care's response
Dear Shabnam,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Piyush
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