[Resolved]  Eureka Forbes — Eureka forbes cartridge for xtratuf

Address:400703
Website:www.eurekaforbes.com

I have purchased eureka forbes extra tuff filer last year. Now I need to replace the cartridge. But service of Eureka Forbes is pathetic. They are not interested for refill of cartridge due to small amount. Customer need to approach many times but there is no positive response from them.

I think company is interest in to sale only extra tuff products but not after sales services.

Hence, it is humble request to at least care for customer who put trust on you.

If you provide such type of services then perhaps none of the customer shall rely on any of your products
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Jun 29, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Eureka Forbes Customer Care's response
Dear Customer

Please share your registered contact number and customer ID to help me assist you further with your concern.

Regards,
Priya
Verified Support
May 26, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
May 28, 2017
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 

Comments

Kindly provide service to us as there is leek in process while service provider changed candles .
Eureka Forbes Customer Care's response, May 26, 2017
Verified Support
Dear Ajay,

Please share your registered contact number/customer ID to help me assist you further with your concern.

Regards,
Priya
Eureka Forbes Customer Care's response, May 28, 2017
Verified Support
Dear Ajay,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, May 30, 2017
Verified Support
Dear Ajay,

As I haven't received your details, your complaint has been closed from my end. Do contact me in case of any query.

Regards,
Priya

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