[Resolved] Eureka Forbes — Eureka forbs aquaguard water purifier genius service

Naaz Nawaz

from Bengaluru, Karnataka

Address:

Dakshina Kannada, Karnataka, 575002

Myself nawaz from mangalore .my aquaguard genius water purifier was spoiled on Saturday and I complaint about it to the dealer harsha mangalore and they lodged the complaint to eureka forbes but they haven't attended till today and we r suffering here without proper drinking water it's been 5 days for today.and it's been just 7onths that I purchased this product .past 3 days I am going and complaining about the same to the dealer and as well as to the authorised eureka forbes person. I am sorry to say this I am going to consumer court regarding this matter bcos its a matter about drinking water and kids r falling sick here. I hope I ll get the justice there .

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Feb 27, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Eureka Forbes Customer Care's response Dear Nawaz,

I am concerned to note about this. Please help me with your registered contact number/customer ID and I will have my team connect with you at the earliest to get your product rectified.

Regards,
Priya

Verified Support

Jan 22, 2017

Eureka Forbes Customer Care's response Dear Nawaz,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 25, 2017

Eureka Forbes Customer Care's response Dear Nawaz,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya