[Resolved]  Eureka Forbes — eureka magna ro

Address:Chennai, Tamil Nadu, 600049

I have your eureka magna ro product.
The machine was not working as the water intake was not happening.
I raised a complaint on 30/12/2018 with [protected] which was not attended till date. I called again on 1/01/2019 and a
New request number [protected] was created in spite of not resolving the old req number. I get message that a technician manivarnan. S ([protected]) will attend the issue. But he either turned up nor picked my calls.
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Feb 18, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Eureka Forbes Customer Care's response
Dear Sudarsanan,

Your request has been escalated to my service team in Chennai. They will get in touch with you at the earliest for further assistance. Request your patience.

Regards,
Anita
Verified Support
Jan 16, 2019
Eureka Forbes Customer Care's response
Dear Sudarsanan,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
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