[Resolved] Eureka Forbes — euroclean wet and dry vacuum cleaner - mismatching attachments | |||
Purchased the above product in april 2015. However, since i already had a euroclean tornado vacuum cleaner i used the wet n dry model only for carpet and floor cleaning. Lately, when i tried to use the corner and precision cleaner of my new machine i found that these attachments were not compatible with the main unit and that they do not fit. I tried calling your branch office at chengannur, kerala on the phone no. S [protected], 8823, 8824 and the mob. No.[protected] of mr. Sumesh the sales person but got an ivrs response of these being not in use. I request that alternative attachments of the correct match be provided. The relative purchase inv. No. Is 007019; final receipt no.419 dt 29/04/2015 The unit serial no. Is 4001992. My name is shivram ; e-mail is [protected]@gmail.com; mob. No. [protected] Regards Was this information helpful? | |||
Sep 10, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Eureka Forbes Customer Care's response Dear Shivram, I've informed my team in Kerala about the same. They'll get in touch with you at the earliest to fix the issue in your product. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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