[Resolved] Eureka Forbes — extremely low tds found after service | |||
Dear sirs, I own reviva aquaguard system at my home. Your technician visited me for servicing the equipment on 15.03.2020. When i asked him for tds value of water, he replied that it is good as bisleri water. I then got it checked from a private agency and i was shocked to know that the tds value of water was found as low as 6 (Six only) which is not acceptable from health point of view. Therefore i request you as under; - please depute your technician to increase the tds of water - visiting technician should always have the tds meter with him in view to satisfy the customer after servicing. Expecting fast response to this complaint Regards. Was this information helpful? | |||
Apr 24, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 16, 2020 Eureka Forbes Customer Care's response Dear Customer, I will surely help you with your concern. Kindly share your registered contact number/customer ID here so that I can have my team get in touch with you. Regards, Anita Verified Support Mar 18, 2020 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern. Regards, Anita Verified Support Mar 24, 2020 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day! Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Piyush