[Resolved]  Eureka Forbes — failure to return service aquaguard water purifier

Mr. Sreehari service person eureka forbes mobile number -[protected] came on 07/07/17. The said water purifier was inspected by him, he was not able to pin out the fault. He admitted that the machine look new after inspecting the filter since it has been barely used for four months after purchase.

He had promised to return the machine after repair on 09/07/17. Had inquired with mr. Sreehari, initially he told that they are not able to find out the reason what is exact problem with machine. Later he is not responding to my call.

Please see the attached file - receipt of taking the machine for repair. 18 days after no response, no machine.

Dr. Suresh kumar. V

Aquasure pathetic service

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Aug 27, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Eureka Forbes Customer Care's response
Dear Dr. Suresh,

Kindly send in your registered contact number/customer ID here. I'll have my team connect with you soon to address your concern.

Regards,
Priya
Aug 04, 2017
Updated by sunnysuresh
My contact number is [protected].
Aug 10, 2017
Updated by sunnysuresh
No response regarding above complaint, please advice legal formalities.

Thank you,

Dr.Suresh Kumar.V
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