Eureka Forbes — forbes super clean vacuum cleaner

I have purchased one super clean vacuum cleaner from lulu mall, ernakulam having serial no. 109232 on[protected]. After two weeks i have plugged the same for using and within a minute a foul smell emerged followed by smoke. The unit was not working. I informed your the same top the customer care unit on[protected]. I informed the same to the lulu mall also and they assured that the defective unit will be replaced. After two days some authorized from eureka forbes come and collected the unit and so far no response. I informed the said person that i do not want a defective unit repaired since i have paid full amount and i do not want a second hand repaired unit for my use. I am already using your big vacuum cleaner and water purifier for the last two years. The complaint no. Obtained from the customer care is mn 80404446 dated[protected]. Please give me a new unit.

E. B. Sudheer, advocate, eravelil, chullickal, kochi - 682005.
Mob. No. [protected]