Eureka Forbes — Fraud and cheating by taking advance AMC money

Extremely disappointed with Service levels from Eureka Forbes as logged a complaint with Sales Representative Mukesh Shukla ([protected]) and Darshan ([protected]) from your office towards end of December with reference of expired AMC messages received from my new Doctor+ Unit bought in 2019 for which additional Extended AMC costs was already paid at the time of purchase.

Have been given to understand that the same has been escalated to accounts team for Reconciliation and same would be attended in some days and another some days and another days...Buy to No Revert as I write to you guys..

Now trust the matter has exceeded more than 3 months now and I'm yet to hear from anyone from your office.. appalled with a way a customer of more than 10 years is being treated upon like this.. Best part is the Executive as well as Rep have stopped responding to calls and Texts messages.