[Resolved]  Eureka Forbes — Fraud by eureka forbes executive

Address:530016
Website:www.eurekaforbes.com/Product/Air-purifiers

Eureka Forbes Executive Sudhakar Reddy([protected]) has collected Rs 500/- (Eureka Forbes Receipt No : 033993, Door No : 47-10-1, Dwarakanagar, Visakhapatnam - 530016, TEL : 2553010) for supplying Aeroguard Purifier SCPR 700 on 09-Aug for an discounted price of Rs 18, 000/- (MRP Rs.25, 000/-).

Initially I was not interested on this product. But somehow he convinced me saying that if I can pay Rs 500/- as advance, he will get some amount as commission from company for booing the product. And also he promised that the advance amount will be returned back in 2days if not interested.

After taking the advance he never turned back to deliver the item. After 3 days when I called him for the delivery he replied saying that the product cannot be delivered to that agreed price and now I have to pay Rs.25, 000/- for delivering the product.

I was surprised to hear this and informed that I am not interested and told him to return back the advance Rs.500/- paid to them as agreed. Atleast I called him for 15 times and even sent 4 messages for returning the amount. He is not bothered...

Why Eureka Forbes is recruiting such a Fraud Executives like Sudhakar Reddy damaging the image of the company. Such type of fraud executives to be severely punished... I am using Eureka Forbes water purifier (Dr. Aquaguard) purchased last year thru online. That time I have not faced such type of issues..

I request the concerned to please look into the matter and help me in returning the paid advance of Rs.500/-.
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Dec 3, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Dear Customer,

I'd like to help you. Please share your customer ID/complaint no./contact no. as it will help me to assist you further.

Regards,
Leena
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