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[Resolved]  Eureka Forbes — Fresh installation of aquaguard water purifier being delayed

Address:583123
Website:www.eurekaforbes.com

Dear Sir/Madam,
I made a request for the fresh installation of enhance Aqua guard RO+UV+TDS water purifier on 25/04/2017 (for PIN CODE: 583123). I had been told that the installation will take 2 working days and will get call from technician before coming for the installation. But we didn't get any call regarding this. Later I raised a complaint on this on Friday regarding this. Again I had been told that the technician will come today by evening n will get call from technician before coming. Every day I am calling to the Eureka Forbes customer care and getting response that my request is at higher priority. When I asked for the Technician details, they are telling that they don't have the details. Really I felt very bad about the company service.
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Jun 6, 2017
Complaint marked as Resolved 
after register the complaint in this web side the problem has resolved .
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 27, 2017
Eureka Forbes Customer Care's response Dear Potluri,

Kindly share your contact number/customer ID and I will have my team connect with you soon to install your product.

Regards,
Anita
Verified Support
May 28, 2017
Eureka Forbes Customer Care's response Dear Potluri,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
May 29, 2017
Updated by potlurisudharam thanks anitha

my mobile no is :[protected]
May 30, 2017
Updated by potlurisudharam Still now I have not received call from you .
Verified Support
May 30, 2017
Eureka Forbes Customer Care's response Dear Potluri,

Thank you for sharing your contact details. My team at Toranagallu will get in touch with you to install your product.

Regards,
Anita
Jun 06, 2017
Updated by potlurisudharam Dear Madam

thanks for your co operation for re solving my problem .

Purchased Date :[protected].
Registered date on Eureka Forbes :[protected].
Problem solved date is :[protected].

Thanks & Regards
SUDHARAM .
Verified Support
Jun 06, 2017
Eureka Forbes Customer Care's response Dear Potluri,

I am glad that your concern have been addressed. Thank you for your cooperation. Wish you a great day!

Regards,
Anita
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