[Resolved]  Eureka Forbes — genius contract receipt no.[protected]

Address:ARYA NAGAR, 208002

R/s
I am a regular user of your product for the last 10 years and presently i am using product"genius". For it's regular maintenance, i entered to an amc with m/s. Eureka forbes ltd dalibagh lucknow for two years w. E. F 11.07.18 to 10.07.20. However it is distressing to point out that authorized representative eureka forbes ltd dalibagh lucknow is not honouring contractual provision and denying to visit my home for its periodical checkup and maintenance.
I request your good self to intervene into the matter and instruct your representative to attend amc otherwise i would be forced to seek direction from the appropriate platform for enforcement against the concerned party.
I request for earlier action.
Om kumar shukla,
8/132 arya nagar,
Kanpur nagar.
Mob-[protected]
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Jan 2, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2019
Eureka Forbes Customer Care's response
Dear Om Kumar,

I'll definitely look into this and help you with the same. I've shared your details with my team in Kanpur, they will surely get in touch with you as soon as possible. Request your patience meanwhile.

Regards,
Anita
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