[Resolved]  Eureka Forbes — Harassment from service agency

Address:Mumbai City, Maharashtra, 400098
Website:www.eurekaforbes.com/contactus

We have installed Aquagaurd GWPDCLBOO ON 2010 we get AMC services from one of your recruited agencies and its located at shanti jeevan kalina santacruz east mumbai 400098 Mrs Mirajkar. No doubts the services are good and no issues, lately i had my last amc service on dec 2016 and they forced me to have the renewal done for amc services as we did it and could not pay the renewal amt of 4910.00 as for financial crunches we requested them to cancel the renewal as we wont be able to pay the amt right now, but the one mrs mirajkar and her husband mr mirajkar started visiting our house at odd times demanding for the money at last we were forced to give a cheque of the said amt and requested to deposit on 24th march 2017 but still they deposited the cheque on 23 mar 2017. my customer code for the renewal is [protected] and mandatory service no [protected] of aquaguardgwpdclboo00000 was complted by mr krishna gupta technician replacing eureka forbes pf candle sleek (ar) (p). we humbly request you to look into the matter and we dont want the services from this agencies i would like to cancel my renewal pl we humbly request you to do so thank you
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Apr 25, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
Eureka Forbes Customer Care's response
Dear Umakant,

I've made a note of your issue and have forwarded the same to my team at Santacruz. Be assured they'll get in touch with you soon to address your concern.

Regards,
Priya
Verified Support
Mar 24, 2017
Eureka Forbes Customer Care's response
Dear Umakant,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 

Comments

Dear Priya

Still the issues is not resolved please advice the service agency to stop tresspassing our privacy as we are not interested in sercvices from this particular service agent

Thank you & Regards

Nisha Bamne
[protected]

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