[Resolved]  Eureka Forbes — installation for aquaguard magna water purifier

The sales person took complete payment from me, but the installation is not being done even after 3 days. I called her and asked many times, but each time she says it will be done. When i called their helpline, i was told that i am supposed to register an installation request. I told them i did not know that as the salesperson did not inform me about the need to do so.
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Apr 28, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Mar 24, 2018
Soumyadipta Das's response
My contact number
[protected]
Verified Support
Mar 28, 2018
Eureka Forbes Customer Care's response
Dear Rinku,

Request you to share your registered contact number and customer ID here. My team will connect with you as soon as possible to assist you further.

Regards,
Shiraz
Complaint comments 

Comments

I have bought Aquaguard uv+ from great eastern.
It almost 1week, Nobody came to install.
I have been complaining to the dealer as well Eureka Forbes Ltd.
No steps has been taken
I don't even understand what else to do.
Please do needful.

Aquaguard crystal plus
[protected]

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