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Eureka Forbes

[Resolved]  Eureka Forbes — invoice not received

Address:Pune, Maharashtra, 411045

Hello eureka frobes i am from pune. I submitted request on your site then one engineer contacted me. He installed aqua gaurd enhance to my home and said i will receive invoice on mail. But still i did not get any invoice... Its 2 months now (From 27 july 2017) and even my number is not registered on your portal he is not answering my call after several calls to your customer care they gave me complain number [protected] generated on 31 august. I need invoice at any cost, now i planned to go to consumer court but before that i have a hope from your social media cell. Hope you people help me.
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Oct 24, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Eureka Forbes Customer Care's response Dear Customer,

My team from Pune will definitely get the delay checked. Request your patience as they will connect with you as soon as possible to do the needful.

Regards,
Anita
Complaint comments 
2 Comments

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Comments

The service of aquaguard is worst it would be beeter to dont buy any product their customer care executive always lie that they will attend the problem today and tomorrow this is worst service u could.
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Eureka Forbes Customer Care's response, Sep 22, 2017
Verified Support
Dear Ravish,

I would like to have my team get in touch with you to understand your issue in particular and assist you in the beat possible way. Please share your registered contact number/customer ID here so that I can have the needful done.

Regards,
Priya
You people are reading messages and not replying. I paid money trusting on your engineer and you do not even give invoice and register customer on your portal.

Your pune team is useless. I want my invoice and give me your address to return the device.

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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