[Resolved]  Eureka Forbes — Irresponsibe service provider

Address:Thane, Maharashtra, 401303
Website:[email protected]

Respected Sir,
The main intention behind this complaint letter is to show how reputed is your company inspite of your vast spread network.
I am an consumer from VIRAR and would like you to inform that service of your company is very poor. Inspite of paying money for whole year, not even once your service man visited our residence. The whole year of 2016 has passed and its very disgusting to say that your emplopyees of consumer care service department are irresponsible. In the last year i.e 2016 I had called thrice and lodged a complaint but no workdone yet.
Neeless to say that this kind of response is forcing me to lodge a complaint against your company in consumer court. Exactly after 10 days after giving this complaint, I will surely lodge complaint if your service provider doesnt clear the problen within time mentioned.
Kindly do the needful. The pic of challan and invoice has the attached.
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Feb 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Eureka Forbes Customer Care's response
Dear Tarun,

I am disheartened to hear that you feel so. Share with me your registered contact number/customer ID and my team will soon contact you to address your concern.

Regards,
Priya
Verified Support
Jan 15, 2017
Eureka Forbes Customer Care's response
Dear Tarun,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 17, 2017
Eureka Forbes Customer Care's response
Dear Tarun,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
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