[Resolved] Eureka Forbes — leakage of information | |||
Placed a complaint to service water purifier throng toll free no. [protected]. Service technician came to my place and attended. He did not give bill. Paid him and after 45 min he left the water filter stopped working. When i called him again he said he cant do much and not even willing that re-visit. Later i called customer care to inform abt the same but came to know that the person visited was an unauthorised person. When i asked them how can someone visit my place without the information like my address and phone no. Etc, they were not ready to accept and investigate. Actually my info and details was passed parellaly on to this unauthorized company by someone within their network. And was done by a non authorized person. So beware even your personal info can be leaked in this manner. Was this information helpful? | |||
Feb 17, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 11, 2019 Eureka Forbes Customer Care's response Dear Sanjiv, Kindly send in your customer ID & registered contact number here. I'll have my team connect with you regarding this, at the earliest. Regards, Priya Verified Support Jan 15, 2019 Eureka Forbes Customer Care's response Dear Sanjiv, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Priya Verified Support Jan 17, 2019 Eureka Forbes Customer Care's response Dear Sanjiv, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Priya | |||
Add a Comment | |||
61%
Complaints
7758
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment