[Resolved] Eureka Forbes — low quality filters | |||
We have renewed our amc on dec 2017 worth rs 5200 Now it’s april 2018.. The machine got problem... More time requires for tank to fill up... More than 2 -3 hrs The service man told that the ro is damaged And asks for 2500 rs for new ro membrane I was lured to buy the amc by saying that i will not have to pay anything for one year and that filters will be replaced if damaged... First of all how can a ro get damaged within 4-5 months after being used just by 3 person... N then what is an amc if we want to pay 2500 bucks more within 6 months I am feeling cheated... Plz see in the matter My complaint refence no is [protected] Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Eureka Forbes Customer Care's response Dear Devendra, Your service request has been shared with my team in Pune. They will connect with you as soon as possible to complete the same. Request your patience meanwhile. Regards, Priya Verified Support Apr 30, 2018 Eureka Forbes Customer Care's response Dear Devendra, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Priya | |||
 2 Comments | |||
Comments
My Innova Block water purifier is not functioning.
CUSTOMER CODE:[protected]
CUSTOMER CODE:[protected]
Eureka Forbes Customer Care's response, Apr 26, 2018
Verified Support
Dear Omprakash,
I have sent your details to my team in Malad. Be assured, they'll get in touch with you at the earliest to fix the issue in your product.
Regards,
Anita
I have sent your details to my team in Malad. Be assured, they'll get in touch with you at the earliest to fix the issue in your product.
Regards,
Anita
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I want send RTI
Kindly share your registered contact number/customer ID here. I will have my installation team get in touch with you at the earliest.
Regards,
Priya
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Priya
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Priya