Eureka Forbes Ltd — Deficiency in service

Address:

Mumbai

Innumerable requests had been made to the company to carryout servicing of aquaguard r0 water purifier under amc as detailed hereunder
Date ref. No.
= =
7.5.20 complaint no.[protected]
28.5.[protected]
09.6.20 [protected]
15.6.20 [protected]
16.6.20 [protected]
24.6.20 [protected]/
[protected]/1178679

We have paid them rs.5020 or so towards the amc.
The company is giving lame excuses such as lock down. However they are carrying out services elsewhere to make money a case in point is is servicing done at ms. Lakshmis house at saligramam which we have come to know.
They are bent upon ignoring their prime responsibility to carry out service as per amc, and to make fresh money from. Other clients since they have already collected rs 5020 or so in advance and they will have to do the servicing for which they won't receive charges.

Lockdown in chennai had been relaxed now and then but they refused to carryout repair under amc. When the lockdown is relaxed.

We have been advised to make a complaint to you before initiating legal recourse claiming damages from the salaries of those responsible for the deficiency in service and from eureka forbes as well.

Therefore pl. Send this complaints to higher authorities of the company to resolve the issue expeditiously.