[Resolved] Eureka Forbes — mandatory service for ro uv

Man Mohan Bhandari

Address:

Kolkata, West Bengal, 700038

A madatory service of rouv water purifier is due in the last week of october 2018. Also received a sms in this regard from the co that person will go within 2-3 days for the purpose. But till date no one has come.
Most of the time i have to complain for this service to the co. This can be seen from the past records at co.
While renewing the service contract the person comes before schdule date.
But at the time of service no whereabout of the co. Person.
The proberb "hum nahi sudharenge" applies for the co.

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Dec 18, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

Eureka Forbes Customer Care's response Dear Mohan,

Please share your registered contact number/customer ID here. I'll surely have my service team connect with you soon to address your concern.

Regards,
Priya

Nov 16, 2018

Updated by Man Mohan Bhandari Mobile [protected] & [protected]
customer ID : [protected]

Verified Support

Nov 16, 2018

Eureka Forbes Customer Care's response Dear Mohan,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Priya

Nov 17, 2018

Updated by Man Mohan Bhandari Today is the 4th day of my complain . no action has been taken by the co till the writing of this letter.
I am again sending my contact no. & costmer ID
My contact no. [protected] & [protected]
Customer ID : [protected]
I am from Kolkata . S.N. Roy Road. Behala.
Man Mohan Bhandari