[Resolved]  Eureka Forbes — matter of fraud by some other water purifiers

Address:	560032
Website:	[email protected]

We purchased dr. Aquaguard magma hd ro+uv on 20/09/2016 thru eureka forbes oder#[protected] & dc#28263975, we received a message on last monday dated 11th sep with customer id & tech id no. With contact mbl no. Finally tech visited on 12th & initially gave his suggestion to replace all 3 filters & convinced us to take the 2 years insurance for 8175 rupees where the company will provide to replace all filters two times along with 8 free services in two years, further more taken the old filters also. Very next day we came to know this service is fraud when we received another message from eureka. After that we tried a lot to call that tech mr. Rajesh mbl# [protected] by saying him that to resolve some more problems, but he put mbl in off mode after police called him today. Upon our calls to customer care, we didn't get proper response so we complaint to the nearest area police station and they are working on that. Now we need to know how our details are being leaked out side the eureka forbes. Further we expect from the company to take a serious action against this other wise this may lead to spoil the image of eureka forbes.