[Resolved] Eureka Forbes — My complaints are not being entertained and accomplished properly

virag patel

from Surat, Gujarat

Address:

Mumbai City, Maharashtra, 387310

I bought green magna ro 6 months before. Suddenly the membrane filter got cracked without any reason and the product started leaking. When complained the service centre replaced it with some other prodict membrane and now the taste and tds of water has been resuces to horrible level the water is too bitter to drink. Now the company and service centre both are not ready to look forward to my cpmplaints because my prosuct is in warranty period and the membrane cost is high. Kindly look for this complaint and take proper and necessary actions. I am being thugged by the company and service centre.

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Jul 6, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

Eureka Forbes Customer Care's response Dear Viraj,

Please share your contact number/customer ID and I will have my team connect with you soon to service your product.

Regards,
Anita

Verified Support

May 30, 2017

Eureka Forbes Customer Care's response Dear Viraj,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

Jun 05, 2017

Eureka Forbes Customer Care's response Dear Viraj,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita