[Resolved]  Eureka Forbes — No action after promising an update in a request

Address:560100
Website:Eurekaforbes.com

I was promised by a representative that if I pay Bg MobiKwik I will get 5 % cash back and a free gift from the company. I have the chat conversation with the representative. Neither of these ever came and its over a month that I purchased the purifier. In fact I ended up paying 100 Rs more for the free gift delivery and processing fee. I informed customer care about it and they promised a call in 48 to 72 hours. Seems you have too many customers to address that you never came back even after a week. Or should I say too many complaints that you have stopped addressing them. You people are pathetic. The only way you can sell is by lying and promising ####ty crap. Do I sound unprofessional? Sorry but with the experience I have, yiu people are also unprofessional, probably thugs with ties.
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Apr 6, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Eureka Forbes Customer Care's response
Dear Mehtafuture,

I know you are disappointed by the poor experience you've had. Please share your registered contact number/customer ID so that I can take your issue forward.

Regards,
Priya
Verified Support
Mar 02, 2017
Eureka Forbes Customer Care's response
Dear Mehtafuture,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Mar 04, 2017
Eureka Forbes Customer Care's response
Dear Mehtafuture,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
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