[Resolved] Eureka Forbes — No one turns out for service despite number of calls in Adyar - no sense of responsibility
P
putrevu Ravi Kumar
from Chennai, Tamil Nadu
Address:
600020
Website:
www.eurekaforbes.com
Not sure if eurekhaforbes things that they can make money by simply selling their products on their market good will...after sales service is equally important for retainig the reputation...i did complain ([protected]) 12 days back due to slow fill of water and my wife keeps calling them 2-3 times everyday but no one turns up...you scold them after a point...no one turns up...due to no exclusive eurekhaforbes showrooms where you can go and fight...they are playing hide and seek...you dont know where to find them...you just have a phone number..thats it...this is pathetic...i am filing a consumer court case (thanks to my legal family backgrouind)...enough is enough...
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Feb 21, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2017
Eureka Forbes Customer Care's response Dear Ravi Kumar,
This shouldn't have happened. My service team at Chennai will get in touch with you at the earliest to address your concern.
Regards,
Priya
Verified Support
Jan 20, 2017
Eureka Forbes Customer Care's response Dear Ravi Kumar,
I understand that your concern has been addressed. Do let me know for any further assistance.
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