Eureka Forbes — no proper installation of water softner. they are not returning it.

I purchased a water softener aws 600 from Eureka Forbes in Washim, Maharashtra on 7/12/2024. The sales order is [protected] and customer code is [protected].However, the product was not installed properly by their team, rendering it unusable. Despite multiple follow-ups requesting either proper installation or a refund, no action has been taken for a month.I have all the mails and proper call recordings with thier customer care team.

This delay and lack of response have caused significant inconvenience and frustration. I demand an immediate resolution, by providing a full refund. If no action is taken, I will escalate the matter further through legal and consumer protection channels.”