[Resolved] Eureka Forbes — no response and loss of money

aslam798

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	www.eurekaforbes.com

I have been using eureka forbes aquaguard with no issues. Recently i had a service from your branch office domlur, bengaluru. They have charged me rs 3050/-. Within few days of service my aquaguard stopped working. I again called them and they said they will fix it, but no response. After that i lodge a complaint in their site and got a reference no [protected] and within 2 days they will resolve my issue. Till now they haven't fixed it. It has been very bad experience from your side

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Feb 28, 2018

Complaint marked as Resolved

Waste customer care. They didn't even contacted me

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Eureka Forbes Customer Care's response Dear Aslam,

I'm unable to trace any details from the complaint number provided by you. Request you to share your registered contact number/customer ID so that I can assist you further.

Regards,
Priya

Verified Support

Oct 03, 2017

Eureka Forbes Customer Care's response Dear Aslam,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya