[Resolved]  Eureka Forbes — no response for the service request

Address:Pune, Maharashtra, 412308

I have been using aquaguard's enhance ro+uv water purifier since 3 years. For replacing cartridge i registered service request online, after no response i called their customer care, they promised to send somebody but no body turned-up, i called again and again the same promise, but no body called or turned up for service request, its 2 weeks now and the issued remained to be resolved.
Service no. [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
Eureka Forbes Customer Care's response
Dear Chetan,

I've shared your details along with your concern with my team in Pune. They'll get in touch with you to address the same.

Regards,
Priya
Verified Support
Jan 12, 2018
Eureka Forbes Customer Care's response
Dear Chetan,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Priya
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7757
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information