[Resolved]  Eureka Forbes — No response to complaints since 3 months for my brand new trendy steel vacuum cleaner

Address:	Ranga Reddy, Andhra Pradesh, 500084
Website:	www.eurekaforbes.com

Product name: eureka forbes trendy steel vacuum cleaner

Eureka forbes is proved once again for the worst service and worst response ever.
I have given many many complaints but there is no one to respond
Complaint id's
86736604
86880952
87018277
86411473

I have purchased the trendy steel vacuum cleaner on 23rd march 2016
And as soon as i received the product the power cord system not seems to work as when i pull the cord it automatically pulls in without pressing the button.
I have given multiple complaints nearly 30 times i have called the service people to get it repaired but no one seems to reply nor call me back

Recently a month ago i have given a complaint in the consumer forum.
And i got a call a month ago from the service guy and they came collected the product and seems to go well.

But since a month they have been delaying the repair and every time i call them they say it takes a week more
Now its been more than 1 and a half month and the repair is not done yet

2 days ago i have received the product back in the same condition as it was before. It doesnt seems to work

I donot know how careless these people are to make me call every alternate days and plead them to get it done

I havent used the product not even once and no one repairs it nor replace with a new one

I wouldnot suggest any friends or cousins of mine to take any of the eureka products

This cheap service i havent seen ever

This time am very serious
I will sue this complain if this problem doesnt resolve in a short time

The office manager venu gopal is very careless to know whether the repair is done or not.
He sent me the product in the same not working condition after requesting him since more than a month

Details of the service executives i have contacted

Id of the person who collected my product
[name - vijay] [id - 34751]
Office number : [protected]

Office manager : [protected] (Venu gopal)

My contact number
Mrs vanaja
+[protected]