[Resolved]  Eureka Forbes — no service, deliberate delay

Address:

Amritsar, Punjab, 143001

I am a 57 year old woman with a 91 year old, ailing invalid father. My husband was away for a few days and the aqua gaurd service person came at a time i could not avail of his service, due to some problem around 10 days ago. So i asked him to call and come again, he never turned up. Then my ro started malfunctioning. Tuesday morning i lodged my complaint and service request requesting the operator to hasten up informing him of my emergency due to ailing father. Since then have called many times, talked to local head in amritsar mr gurpreet but no service till this time, friday. A few times the ring was ignored, i messaged, no replies. Am in tears, been buying water bottles for 3 days. They say they provide 24 hours service! I even told the operator i would shift to kent purifier but no response. Kept on promising but no one came! The phone numbers i talked to are[protected],[protected],[protected]. Most probably a case of ego of the local service person whom i returned. My service request no. Is [protected].